![cancel zipcar membership cancel zipcar membership](https://support.zipcar.com/hc/article_attachments/4405508582547/blobid1.png)
She eventually made her way to the head of the CS department, who continued to insist that they'd hit her with a early termination fee, but finally caved in and allowed her to cancel. Her being a contracts paralegal, she rather completely destroyed all of the arguments that their customer service people were trying to throw at her. I think they were claiming that she could still take the modem someplace else and use it, and she was telling them that losing home service and telling her that she could just go somewhere else to maintain it wasn't an acceptable deal. She was like "okay, cancel my service then", and they wouldn't release her from her contract. IIRC, they gave her a 6-9 month estimate as to when the tower would be fixed. Within a month or two of signing up, the tower near her went down, and she lost all connectivity. They got swatted down for that before my two years were up (and I ran away from them).Ī coworker of mine almost had to file a lawsuit against them. You literally were supposed to call them the exact day your contract expired to cancel without penalty or getting automatically renewed. You were also automatically renewed for another 2 years at the end of the day of your last contract day. I signed up for Clearwire in the early days, where the cancellation policy was that if you tried to tell them in advance that you were cancelling, they would terminate it that day, and then nail you with an early cancellation fee. I'm thinking there's a reason why I see a hell of a lot more Car2Go vehicles driving about than yours. And the cancellation method? "Give us a call at 1-866-4ZIPCAR and we will help you out".įuck you, Zipcar. Zipcar is the exact opposite: the only information about canceling is buried at the end of a FAQ page.
![cancel zipcar membership cancel zipcar membership](https://www.mycancel.com/wp-content/uploads/Customer-using-Zipcar.jpg)
(I canceled because I went overseas and then signed up again when I returned.) Part of the reason why I signed up the second time was because of the closing out process the first time: they make it easy to cancel and their attitude is, "Sorry to see you go. Example: I've signed up on two separate occasions with Netflix. An online account should be straightforward to cancel. This is what Zipcar does and it's crappy behavior it's a very visible signal to the customer that what you're interested in is their money, because if you let them know beforehand, as a courtesy, they might - :sharp intake of breath: - cancel their account! And we can't have that now, can we?Īnother example would be how straightforward it is to end the business relationship. (Hi, Progressive!) Say absolutely nothing and just charge my card and you'll make it onto my moneygrubber shitlist. Send me a friendly email saying you're about to make a charge and you'll make me happy. One example, imo, is how a company handles annual, recurring billing. There are ways to do business online that make customers want to remain customers.